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title: Distillations - The FranDev Lab Blog | Call Catalyst AI
description: Call Catalyst AI | Articles from FranDev Lab about getting the most from HubSpot and AI for franchise growth and franchise development.
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- Services for FranDev
  
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[![Talk Time is the wrong KPI for franchise sales calls.](https://frandevlab.co/hubfs/Blog%20-%20Rep%20Talk%20Time%20is%20the%20wrong%20KPI.png)](https://frandevlab.co/articles/franchise-sales-rep-talk-time-wrong-kpi)

[Call Catalyst AI](https://frandevlab.co/articles/tag/call-catalyst-ai)

### [Rep Talk Time is the wrong KPI for franchise sales](https://frandevlab.co/articles/franchise-sales-rep-talk-time-wrong-kpi)

The dominant sales-AI tools and notetakers like Gong, Chorus, Fireflies, Fathom are built on B2B SaaS deal data and have turned Rep Talk Time into a quality signal. Lower is better. Listen more, talk less.

May 20, 2026 · 7 min read

[![FranDev Lab Report Beaker Logo with Words and Light Buffer-2](https://frandevlab.co/hs-fs/hubfs/FranDev%20Lab%20Report%20Beaker%20Logo%20with%20Words%20and%20Light%20Buffer-2.png?width=150&height=150&name=FranDev%20Lab%20Report%20Beaker%20Logo%20with%20Words%20and%20Light%20Buffer-2.png "FranDev Lab Report Beaker Logo with Words and Light Buffer-2")](https://frandevlab.co)

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